Frequently asked questions
These answers help you prepare for your appointment. Baï Tuina provides professional, non-medical Tuina and wellbeing services only.
How do I choose a service?
Use the service guide and Services & prices page, then choose according to the comfort you seek, duration and personal preferences. No medical diagnosis is provided.
How do I book?
Choose a service and duration, then select an available date and time. Your appointment is valid only after confirmation.
Where is Baï Tuina?
108 Rue Chaponnay, inside Pampa, 2nd floor, 69003 Lyon. The Contact page opens directions in Google Maps.
Can I arrive without an appointment?
No. Guests are welcomed only with a confirmed appointment so that each person’s time and calm environment are protected.
Which languages are available?
Service is available in French and Chinese. For other languages, instant translation software can help communication.
How do I reschedule or cancel?
Use the management link in your confirmation. If the link is unavailable, contact us as early as possible.
What happens if I arrive late or miss my appointment?
Please arrive 10 minutes early. Arriving late may shorten the session, while a substantial delay may require rescheduling. From the third missed appointment without prior cancellation, future booking requests may be declined.
What type of services are provided?
All services have clearly displayed prices and no hidden fees. Baï Tuina provides professional, non-medical Tuina and wellbeing services only, with no sexual, erotic or unlawful services. Anyone seeking such services must stop booking. Except for services intended for children, no 30-minute appointments are offered, in order to prevent this type of booking.
How does the waiting list work?
When a waiting-list option is offered for a full slot, you may submit a request. A released slot is assigned to the first person who confirms it.