BOOK WITH EASE
Booking guide
The journey stays short: choose a service and duration, then view live availability directly.
Book in four steps
- One click on a category shows its services, durations, prices and booking buttons.
- Choose a duration and press its “Book” button.
- Select a date and one of the available times shown with the calendar.
- Enter the requested details, add an optional message, then confirm using the choices displayed.
Useful questions
How do I choose a service?
One click on a category shows its services, durations, prices and booking buttons. Detailed descriptions can be expanded on the same page whenever useful; reading them is not required to book.
Which duration should I choose?
Choose 45 minutes for an introduction or one clear priority, 60 minutes for a balanced session, 90 minutes for more time across several areas, and 120 minutes for a broader, unhurried experience. Actual options depend on the service.
Must I create an account before booking?
No. Start booking directly and enter the contact details requested during the process; no separate registration is required before choosing a time.
When is my appointment confirmed?
Your appointment is booked as soon as the success page appears. No email confirmation or manual approval is required. Follow-up messages use the language of the page where you booked.
Which languages are available in person?
In-person service is available in French or Chinese. We also use instant translation software to assist customers who speak other languages.
What happens if I am late?
Please arrive at your scheduled time. If you are late, the session may need to be shortened so that later appointments are not delayed.
Where is BAI’S TUINA?
108 Rue Chaponnay, inside Pampa on the second floor, 69003 Lyon. Visits are by confirmed appointment only.
Do you offer 30-minute or other special services?
Available durations, including those for children, are shown on each service’s booking page. BAI’S TUINA provides professional Tuina and wellbeing services only; anyone seeking sexual, erotic or unlawful services must stop booking.
How can I pay?
The final booking step shows only the payment methods genuinely available for your appointment. The amount is always displayed before confirmation.
Can I reschedule or cancel by myself?
In “My appointments”. Cancellation: at least 7 hours before the session. Rescheduling: at least 24 hours before the session.Cancelling does not trigger an automatic charge. Please contact the studio about any amount already paid. Additional rule: each appointment allows a combined maximum of 3 customer reschedules or cancellations, for example 2 reschedules and 1 cancellation. Once this limit is reached, please contact the studio for help. To help us manage appointments, more than 3 cancellations from the same account in a rolling 12-month period, regardless of the reason, temporarily suspend new bookings. Please contact the studio if you need help. Refunds are reviewed and processed by the studio; cancelling an appointment does not mean a refund has been completed.